Frequently Asked Questions

​Residents of Forest Vale can quickly submit both routine and emergency maintenance requests digitally via our secure online resident portal. Our dedicated on-site maintenance team responds promptly to ensure your apartment home remains in excellent condition.

​Yes, Forest Vale is a highly pet-friendly apartment community! We welcome up to two pets (dogs and cats) per residence. Pets must weigh 40 pounds or less each, and there is a one-time, non-refundable pet fee of $200.

​Forest Vale features traditional two-story, garden-style walk-up buildings. Because of this structural architecture, elevators are not provided on-site. First-floor apartments may be more suitable for those requiring easier access.

​Forest Vale provides a highly expansive surface lot parking infrastructure with over 400 total spaces available for resident utilization, ensuring ample parking availability.

​Ample guest parking is conveniently available within the Forest Vale community surface lots. Guests do not need a special permit and do not have to pay a fee to park while visiting residents.

​At Forest Vale, packages are delivered directly to your primary residence. We currently do not use a centralized package locker system, ensuring your deliveries arrive right at your front door.

​The application approval process at Forest Vale typically takes between 24 hours and 3 days. Our leasing team works diligently with you to process your application quickly and get you settled into your new home as fast as possible.

​Forest Vale apartments offer flexible, legally binding lease agreements ranging from 6 to 12 months. We strive to provide leasing terms that accommodate the diverse needs of our residents.

​Rent payments at Forest Vale can be processed securely and conveniently online. Residents can easily manage their monthly rent payments 24/7 through our dedicated digital resident portal.

​Move-in costs, including deposits and fees at Forest Vale, vary depending on the specific floor plan and unit type selected. Please contact the Forest Vale leasing management team directly for a personalized breakdown of your expected move-in costs.

​Yes, security deposits at Forest Vale are refundable. Refunds are processed at the end of your lease term, subject to a final apartment inspection and the terms outlined in your lease agreement.

​Forest Vale offers comprehensive 360-degree virtual tours online for remote viewing. We also offer guided in-person tours, which can be easily scheduled through the Forest Vale website or by contacting our bilingual leasing office directly.

​At Forest Vale, utilities are not included in the monthly base rent. Residents are responsible for managing and paying for their own individual utilities.

​Applying for an apartment at Forest Vale is easy. Prospective residents can complete their application efficiently online via the Forest Vale website. Simply select your preferred floor plan and create a secure digital account to access our online leasing portal.

​Forest Vale does not permit subletting, Airbnb, or any other short-term rental arrangements. All residences are strictly intended for long-term lease commitments.

​Residents at Forest Vale are welcome to have overnight guests. However, any guest staying for 15 days or longer requires prior notification to the leasing office to comply with community policies.

​If you need to break your lease at Forest Vale, the standard penalty is equivalent to one month's rent. However, we do allow lease transfers as an alternative. Please speak with our leasing office to review the specific conditions and processes for a lease transfer.

​Yes, renter's insurance is required for all residents at Forest Vale. If you do not provide proof of an independent renter's insurance policy, you will be automatically opted into our community's master policy at your own expense.

​Yes, Forest Vale is a 100% smoke-free apartment community. Smoking is strictly prohibited inside all apartment residences as well as across the entirety of our property grounds.

​Forest Vale apartments are fully serviced by major telecommunications providers, including Comcast (Xfinity) and AT&T. Residents can choose the provider that best fits their internet and cable needs.

​Yes, Forest Vale offers highly convenient, additional dedicated storage spaces on-site. Residents who need more room can easily utilize these extra storage options.

​Forest Vale is a beautifully wooded community that offers exceptional amenities, including an active bilingual on-site management team, a dedicated maintenance staff, and immediate proximity to local municipal parks and walking trails.

​Yes, Forest Vale hosts resident social events throughout the year. We organize a minimum of four community events annually. Residents can stay tuned to the community newsletter for updates and invitations.

Kitchens at Forest Vale are fully equipped with a standard appliance package. This includes a stove, conventional oven, refrigerator, freezer, and integrated dishwasher to make cooking and cleanup easy.

​Standard features in Forest Vale apartments consistently include oversized living and dining spaces, expansive walk-in closets, window coverings, and climate-optimizing ceiling fans.

​Apartments at Forest Vale are appointed with a durable and comfortable flooring combination, featuring traditional carpet in cozy areas and modern vinyl flooring surfaces in high-traffic spaces.

​Yes, Forest Vale provides dedicated washer and dryer hookups directly within each apartment residence. For added convenience, we also feature a centralized, on-site shared laundry facility for all residents to use.

​Yes, all apartment homes at Forest Vale are fully equipped with dedicated central air conditioning and heating systems to ensure optimal indoor climate control year-round.

​Absolutely. Forest Vale apartments are highly conducive to remote work. With robust high-speed internet access available throughout the residences, our apartments optimally support complex remote work and telecommuting requirements.

​Forest Vale is proudly located within the highly regarded Gwinnett County School District. Families in our community are zoned for Rockbridge Elementary School, Lilburn Middle School, and Meadowcreek High School.

​Forest Vale is conveniently located near excellent shopping and dining. Residents enjoy a short commute to Asian Village, Greens Corner, and the highly renowned independent dining establishments found in Historic Downtown Norcross.

​Forest Vale offers highly streamlined, immediate access to the I-85 and I-285 corridors. Additionally, our community is situated approximately two miles from the massive Atlanta Media Campus, making it perfect for commuters and local professionals.

​While immediate hyper-local transit right outside the community is limited, Forest Vale is exceptionally close to major transit hubs. The highly connected Doraville and Chamblee MARTA stations are readily accessible within a brief 12-to-13-minute drive.